Field Services · HVAC, Plumbing, Electrical
Your busiest technician isn’t always your most profitable.
Hours on the board don’t equal dollars in the account. When you account for drive time, callbacks, parts margin, and warranty work, the picture of who’s actually making you money almost always changes.
One decision: which techs and job types to double down on
Technician
Profit / Billable Hour
Billable %
Trend
Marcus B.
78%
Grow
Dani R.
71%
Grow
Tomás G.
64%
Hold
Priya N.
61%
Coach
Eli W.
38%
Review
How It Works
Three inputs. One weekly decision.
Goes In
Your operational data
- Dispatch records (jobs, drive time, duration)
- Invoicing & parts cost
- Technician pay and commission structure
- Optional: callbacks and warranty claims
Comes Out
Honest profit signal
- True profit-per-hour by technician and by job type
- Callback and rework cost surfaced automatically
- Weekly “stop doing these jobs” list
- Coaching opportunities flagged, not hidden
Who It's For
Operators who run the board
- HVAC, plumbing, electrical shops with 5–50 techs
- Service managers and owner-operators
- Regional multi-shop groups
- PE-backed home services roll-ups
Custom-built to your dispatch and invoicing systems. Typical delivery: 4–6 weeks from kickoff.
Want this built for your shop?
We'll start with a short look at your dispatch data and tell you exactly what it would surface.